Help - General

How do you view
the items in the store?

The easiest way is to use the "Search" function, enter one word or number from the code or description of the item for the fastest results.
or
Click on the "Store" link on the top menu. Then select from the categories that appear. Some items may appear in 2 or more categories, select the category most likely to contain the item you require.

How do I see the
item detail?

From any of the lists click on the item Order Code or the "... show full details" link to see the detail on the item. From the feature items on any other page, simply click on the item.

How do I
purchase an item?

From either the item lists or from the product detail page click on either "Add this Product to my Cart" or "Buy Now", whichever is shown. You will then be shown your Shopping Cart containing the item wish to buy.

How do I buy
more than one item?

When you view your Shopping Cart adjust the Quantity field to however many items you want. Then click "Save", the Shopping Cart will be updated to show the new quantity.

Oops! How do I delete
an item from the cart?

Change the Quantity field to 0, then click "Save". The Shopping Cart will be updated and the item will no longer appear.

Proceed to Checkout.

Once you have added all the items you wish to purchase to your Shopping Cart, click on "Check Out". This is a SECURE page, you will notice that the web address is now "https://secure006.nz.serveweb.net/~jal/checkout.php?", the "https" means you have a secure connection to this web page. You should also notice the small padlock in the lower right hand corner of your web browser is now in the 'locked' position.

In the Checkout form fill in your details, make sure you have completed the *Required* fields. If the Delivery (Shipping) Address is different from the Invoice Address enter it in the lower fields. Please double check the addresses given so that your purchase goes to the correct one.

Processing
your payment.

You will need a valid Credit Card to complete your purchase, enter the details in the required fields (this page is also SECURE, check the 'https' address and the padlock). If you do not trust entering your credit card details, please use our fax and mail order form.

And then what?

If you entered your email address in the Checkout Page, you will receive an email confirming your order. Then you can sit back, relax and wait for your package to arrive. If there is any delay with processing your order we will let you know as soon as possible.

WAIT! I messed up
my order!

Don't Panic! We will not charge your Credit Card until we can complete your order, just let us know as soon as possible any changes or cancellations, we will send you an email confirming the alteration/cancellation.